At SoapShower, we aim to make your order process simple, clear, and reliable from checkout to delivery.

Orders are typically processed within 1–2 business days after payment confirmation. Once your order has been dispatched, you will receive a confirmation email with tracking details where available.

Estimated delivery times may vary depending on your location and selected shipping method. Most orders are delivered within 3–7 business days after dispatch.

Shipping costs are calculated at checkout based on your delivery address and order details. Any available free shipping offers will be shown before you complete your purchase.

Once your order has shipped, tracking information will be sent to your email so you can follow your delivery progress.

If your order is delayed, damaged, or missing, please contact our support team and we’ll be happy to help resolve the issue.

International shipping availability may vary by region. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.